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Help

How to join

Click on the [JOIN] link and complete the form in order to create your account. Once your account is created, you can immediately benefit from our membership privileges such as discounts and reward credits. Also, it saves you all the hassle of filling out your billing and shipping information every time you place an order since you can save your information securely on our site.

How to order

Order is processed as below:
Step 1: Search for products.
Step 2: Add products to your shopping cart.
Step 3: Log in with a member ID or non-member order.
Step 4: Fill in the order form.
Step 5: Proceed with payment.
Step 6: Complete the order and you will see the order number.

Payment

1. PayPal
   Our PayPal account : bythercokr@gmail.com
2. Bank transfer deposit
  Company Name : BYTHER
  Company Address : 4F, 383, Cheonggyecheon-ro, Jongno-gu, Seoul, KOREA. 03117 
  Tel : +82-10-4368-7774
  Bank Account name : BYTHER
  Bank Account Number : 018301-04-162306
  Bank Name : KOOKMIN BANK
  Swift Code : CZNBKRSE
  Bank Address : Seongdong br, 2523, Hwanghak-dong, Jung-gu, Seoul, KOREA
  Nation : SOUTH KOREA
3. EXIMBAY(Credit/Debit Card)
   Eximbay is a payment gateway company providing service to online stores that authorizes credit card payments.

4. WesternUnion
  If you want to use WesternUnion, you can choose ''Bank Transfer deposit'' in the Select payment Method section.
  And let us know your name, match number, country, and purchase amount at Q&A board. Please upload your post with private
  Our WesternUnion info,
  Nation : SOUTH KOREA   City : SEOUL  
  Last name : LEE     First name : INWON
※ Payment should be made within 3 days since placing the order. The order will be automatically cancelled otherwise.

Shipping

  • Shipping Method : Selected by customer
  • Shipping Area : Worldwide
  • Shipping Rate : Selected by customer

  • ByTheR Worldwide Shipping Information


    1. Economy shipping (K-Packet) : 7 to 20 business days (Partial Tracking Available)
       Economy shipping service only available under 2kg. For over 2kg parcel, we send expedited.


    2. Expedited shipping (DHL/EMS)  : 3-9 business days (Full Tracking Available)
       EMS : Asia(Taiwan, China, Hongkong, Japan etc) Canada, Russian Federation, Brazil.
       DHL : USA, Most of European Countries, Part of Mid-East Asia. (Israel, Saudi Arabia)


     * Shipping fee will be calculated by destinations and weights of products.
     * K-Packet delivery may take longer for some parts of Europe, South America, Russia, Israel, Saudi Arabia and Africa.
     * Usually 1~2 business days for handling and preparing. If your order is delayed for over 5 business days, We will send your parcel through

       EMS/DHL free of charge.
     * You can check your shipping status in the 'order info' menu. Tracking information may be available 1~2 business days after shipment

       is sent from South Korea.
     * Though Most of the packages will not be charged for customs border taxes. However, custom tax is the buyer's responsibility.
     * If the delivery is returned because of the customer's absence, he should pay for the return fee.       

Returns & Exchanges

We guarantee your satisfaction. If you’re not happy with your purchase, you can simply return the item and get a refund.
Items need to be returned within 14 days since you receive the parcel and should be in original condition.
We will issue a refund excluding the shipping fee. But if the mistake is ours, we will be glad to give a full refund. All delivery fees related to refunds/exchanges should be paid by the buyer.

RETURN ADDRESS
NAME : ByTheR
Address : 4F, 383, Cheonggyecheon-ro, Jongno-gu, Seoul, SOUTH KOREA
Phone : +82-10-4368-7774,  Post code : 03117
Please mark shipments as a GIFT and Low value (less than $50) for low taxes
Every member who wants to return items should return it by EMS or any air shipping method that provides tracking service ((If your return package get lost, we would not responsible for it).
When you are returning the package, Please leave a memo for us with the reason for exchanges/refunds and your ID or the order number.
Size notification

- Please note that we are from an Asian country, so the sizes run smaller than normal US/Euro sizes.
- There might be a slight difference in measurement depending on how one measures(1cm~3cm).
- We highly recommend our customers to carefully check the size table and compare it with your own clothes for accurate sizing guide.
- Color might be different depending on the monitor's specification.

Refunds

RETURN ADDRESS
NAME : ByTheR
Address : 4F, 383, Cheonggyecheon-ro, Jongno-gu, Seoul, SOUTH KOREA
Phone : +82-10-4368-7774,  Post code : 03117
Please mark shipments as a GIFT and Low value (less than $50) for low taxes
Every member who wants to return items should return it by EMS or any air shipping method that provides tracking service ((If your return package get lost, we would not responsible for it).
When you are returning the package, Please leave a memo for us with the reason for exchanges/refunds and your ID or the order number.

Other

Reward points Policy

Reward points occurring from purchase will be available 1day after the shipment. During these 1day the Reward points are classified as Pending. Pending store credits are credits from incomplete orders in case there are order cancellations or returns.
Valid Reward points (total points - used points - pending points) are eligible for immediate use.

Condition of Reward points use
The customer may pay by store credit when the Reward points balance within the account is $1.00 USD points or more. The maximum points the customer can use per purchase is $10,000.00 USD of the total purchase amount.

Condition of points lapse
Reward points that occurred from cancelled or returned order are to lapse. In case of account closing, the Reward points within the account are to lapse. Reward points are to lapse in case that no points are used for two years or longer.